For the online survey, it just requires people to answer question online, and it is hard to confirm the accuracy and reliability of these questions. Even though the interviews require more money and efforts to perform it, but face-to-face method are able to guarantee the results of experiment. And the questions will be changed over the interview, which is been able to know more about the details and other information. Another advantage of the interview method is that is actually results in a higher response rate than does the questionnaire. Many people who would ignore a questionnaire are willing to talk, with an interviewer who is obviously interested in what they have to say (Questions and interview). In that case, interviews are more validity and useful than questionnaires.